Refund policy

Last Updated: June 2026

At Recoil, we strive to provide a positive shopping experience. If you are not completely satisfied with your purchase, you may request a return in accordance with the terms below.

Return Eligibility

Most items may be returned within 90 days from the delivery date.

To qualify for a return, products must:

  • Be unused and in resalable condition.
  • Include original packaging, accessories, and documentation.
  • Not show signs of misuse or damage caused after delivery.

To initiate a return request, please contact:

Email: lerecoil@outlook.com

Include your order number and a brief description of the issue.

Refund Processing

After receiving and inspecting the returned product, we will notify you regarding approval of your refund.

Approved refunds are processed back to the original payment method within 5–10 business days.

Please note:

  • Original shipping fees are non-refundable unless the return results from our error.
  • Return shipping costs are generally the customer's responsibility.

Items Not Eligible for Refund

The following items cannot be returned:

  • Personalized or custom-made products.
  • Perishable goods.
  • Digital products and downloadable content.
  • Gift cards.
  • Products marked as final sale.

Damaged, Defective, or Incorrect Products

If your order arrives damaged, defective, or incorrect, contact us promptly at lerecoil@outlook.com.

We will evaluate the situation and provide an appropriate solution, including replacement, refund, or store credit when applicable.